Privacy policy

 

Compliance with the POPI Act:

In alignment with the Protection of Personal Information Act 4 of 2013 (“POPI”), this updated privacy policy details how A Place To Shop (Pty) Ltd uses your personal information. By using our platform/s, you consent to the processing of your personal information as outlined here.

We highly prioritize your privacy, dedicated to safeguarding your personal information. Our commitment extends to providing exceptional service and optimizing your website experience.

For users under 18, kindly seek permission from your parent or guardian before using our platforms or sharing personal details. Individuals under 18 can't purchase liquor or tobacco from A Place To Shop (Pty) Ltd. We may request proof of age as needed to ensure policy compliance.

We process data reasonably, relevantly, and purpose-specifically. When you register on our website, we collect and process your data for services to you and/or recipients. Accurate, current, and truthful data is essential. Collected data includes:

Full name, email address/es, physical address/es, gender, contact number, date of birth, identification numbers, recipient details, card message information, product purchase history, communication is for information, account queries, customer support, and quality control.

Your personal information is collected to identify you, verify your identity, create a user account and/or enter into a contract with you.

As a registered user, we process your information for purposes like fulfilling contractual obligations, providing product information, communicating to address queries and resolve complaints Informing you of changes, sending information about competitions, occasions, reminders, and more,  receiving feedback, complying with legal obligations, conducting research for statistical purposes.

We retain your information to provide access, comply with laws, uphold contracts, with your agreement, or as necessary for the collected purpose.

By accessing our platform/s, you consent to us retaining your personal information for no longer than necessary.

We use cookies and tracking tools for a personalised experience and by accessing our platform, you consent to the use of cookies for enhancing user-friendliness, personalizing interactions based on past activity, providing relevant advertising, sending opt-in marketing communication.

You have the right to opt-out of direct marketing communications.

For emails, A Place To Shop sends various e-mails. To unsubscribe, click 'Unsubscribe' or contact customer service. Transactional emails are sent for order-related purposes.

Google Analytics Usage:

We use Google Analytics for insights into user behaviour, enhancing website performance.

We won't sell personal information. We may provide it to employees, third-party service providers, law enforcement, government officials, fraud detection agencies, potential purchasers, professional advisors, and service providers for business operations.

Your information is secured through technical and organisational measures.

Under the POPIA act, you have rights to view, correct, amend, and more.

This version supersedes prior ones. Updates may occur, and the version on this page applies.

Registration on A Place To Shop:

Register for a convenient shopping experience, offering express checkout, order tracking, an address book, reminder list, and promotional offers.

Our registration form collects contact, payment, and demographic information.

Contact info is used for communication, order tracking, and promotional updates. Financial info bills for products. Demographic data tailors the website experience.

IP address and cookies help identify you. Cookies are used for tracking shopping carts and delivering content based on interests.

Order Form:

Contact info collected via our order form is used for necessary communication. We occasionally send promotional information. You can opt-out anytime.

Information such as occasion type, products, promotion references, and recipient details are collected.

Surveys:

Surveys seek feedback for improving customer service and website offerings. Data may be used to tailor the website experience.

 

Google AdWords & Social Media Ads:

We use Google AdWords and Social Media Ads for remarketing, providing tailored ads. Data is used in line with our privacy policy.

For additional queries, contact our information officer at popia@aplacetoshop.co.za.